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Case Studies: Lean Rapid Design Workshop Improves E.D. Average Length of Stay

Case Study

Lean Rapid Design Workshop Improves E.D. Average Length of Stay

hospital location Higgins General Hospital | Bremen, GA

hospital challenges Hospital Challenges

An affiliate of Tanner Health System, Higgins General Hospital is a 25-bed critical access hospital in Bremen, Georgia. The hospital has a 24-hour emergency department (E.D.).

RESULTS

50% reduction of left without being seen (LWBS) rates, from an average of 4% to 2%

20% reduction in bed-to-provider times, from 10 to 8 minutes

35% improvement in arrival-to-provider times, from 46 to 30 minutes

18% reduction in average E.D. length of stay (LOS), from 177 to 146 minutes

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