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Case Studies: Lima Memorial Health System Turns Radiology Into a “Flagship Service”

Case Study

Lima Memorial Health System Turns Radiology Into a “Flagship Service”

hospital location Lima Memorial Health System | Lima, Ohio

hospital challenges Hospital Challenges

Lima Memorial Health System sought to improve radiology staff satisfaction, raise service levels, reduce turnaround times and refine reporting quality.

RESULTS

6 hour decrease in average reported turnaround times, from 8 hours to 2 hours

20 minute average turnaround time for final emergent studies

55 minute average time for reporting critical findings to physicians

58% improvement in satisfaction rating for radiology turnaround times, from 62% to 98%

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