Case Studies: Rural Texas Facility Leverages Integrated Services to Improve Workflow
This hospital lacked a standardized workflow in their emergency department, which created significant front-end bottlenecks and led to subpar patient flow and quality of care, including high door to provider, length of stay and left against medical advice metrics.
75% improvement in arrival to greet time, from 40 minutes to 10 minutes
70% reduction in patients leaving against medical advice (AMA), from 3.27% to 0.98%
43% improvement in low-acuity length of stay, from 151 minutes to 86 minutes
25% improvement in admit length of stay, from 353 minutes to 264 minutes